Website Terms of Use

These terms of use govern the use of the ethfloors.com website (the “website”). The website is owned and operated by European Touch Hardwood Inc. (“ETH”). The website may not be used or accessed other than in accordance with these terms of use, so you should read them carefully. If you do not agree with any of these terms of use, then you may not use the website. Your use of the website constitutes your acceptance of these terms of use in their entirety.

These terms of use may be modified by ETH from time to time, in its sole discretion, by posting an updated version on the website. This version was posted on the website on August 25, 2011.

1. Use of Content
All materials displayed or otherwise accessible through the website, including, without limitation, text, photographs, images, illustrations, video clips, audio clips, trade-marks, trade names and logos, and the website itself as a compilation (collectively, the “Content”) is protected under Canadian and foreign copyright or other laws, and is owned by ETH, its licensors or others who may or may not be accredited as the provider of the Content. You are granted by ETH a limited non-exclusive, non-transferable license to use and display the Content on your computer or other electronic access device for your own personal and non-commercial use only, provided that: (i) you do not modify the Content; (ii) you maintain all copyright and other proprietary notices; and (iii) you abide by all additional copyright notices, information and restrictions on or contained in any of the Content.

Any other use of the website or the Content is not permitted without ETH’s prior written consent. You agree not to reproduce, make derivative works of, retransmit, distribute, sell, publish, communicate, broadcast or otherwise make available, or authorize others to do so, the website or any of the Content, including without limitation, by caching, framing or similar means without ETH’s prior written consent. Linking to the website is permitted, provided that: (i) you advise us in writing of any such link; and (ii) ETH reserves the right to prohibit linking to or from any other website in ETH’s sole discretion. Linking to the website which does not link to the functionality of the website in its entirety or which results in any form of framing or other use of the website or of any of the Content in association with any material not previously approved by ETH is expressly prohibited.

2. Trademarks
ETH, the ETH logo, designs and catch phrases on the website are official marks or trade-marks of ETH. Other names, words, titles, phrases, logos, designs, graphics, icons and trade-marks displayed on the website may constitute registered or unregistered trade-marks of third parties. While certain trade-marks of third parties may be used by ETH, the display of third-party trade-marks on the website should not be taken to imply any relationship or licence between ETH and the owner of such trade-mark or to imply that ETH endorses the wares, services or business of the owner of such trade-mark. Nothing contained on the website should be construed as granting you any licence or right to use any trade-mark, logo, design or catch phrase of ETH or any third party, without the written permission of ETH or the respective owner of any third-party trade-mark.

3. Privacy
ETH’s privacy policy is set out separately on this website.

4. Links
Links on the website may lead to third-party sites. ETH provides these links only as a convenience and not as an endorsement by ETH. Any such links are used at your own risk and it is your responsibility to take all protective measures to guard against viruses and other destructive elements. ETH is not responsible, and you agree that ETH will not be liable for, the content of, or any other material on or accessed through any such linked sites or any other web page which is not part of the website.

5. Indemnification
You agree to defend, indemnify and hold harmless ETH and its officers, directors, employees and agents, including all third parties mentioned in the website, from and against any and all claims, actions or demands, including without limitation reasonable legal and accounting fees, resulting from or related to: (a) your breach of any of these Terms of Use; (b) your access to or use of the website or the Content; or (c) your use or reliance on, or publication, communication or distribution of anything on or from the website. You shall use your best efforts to cooperate with us in the defence of any claim. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

6. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT SHALL ETH, OR ITS LICENSORS, BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, AND ANY DAMAGES FOR LOSS OF PROFITS, SAVINGS, GOODWILL OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER ETH HAD BEEN ADVISED OF OR COULD HAVE FORESEEN THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH: (I) THE USE, INABILITY TO USE OR PERFORMANCE OF ANY OF THE WEBSITE OR THE CONTENT, OR (II) ANY OTHER MATTER RELATING TO THE WEBSITE OR ANY OF THE CONTENT, INCLUDING WITHOUT LIMITATION ANY CORRUPTED CONTENT OR OTHER MATERIALS ACCESSED BY MEANS OF THE WEBSITE.

7. Governing Law/Jurisdictional Issues
The website is controlled, operated and administered by ETH from Canada. ETH makes no representation or warranty that the website or any of the Content is appropriate or available for use at any locations outside Canada. If you access the website from outside Canada, you are responsible for compliance with all applicable laws. These terms of use shall be interpreted, construed and governed by the laws in force in the Province of British Columbia, Canada, without reference to its conflict of laws principles. You agree to submit to the jurisdiction of the courts of the Province of British Columbia and to waive any objections based upon venue.

8. Termination
ETH may, in its sole and absolute discretion, without notice or liability to you, suspend or terminate your use of, or access to, the website or the Content, and remove and discard any information or content related to the website and the Content (and your use thereof), for any reason, including where ETH believes that you have violated any of these terms of use.

9. Submissions
ETH does not solicit ideas or suggestions for use in connection with the website or otherwise for use by ETH. UNDER NO CIRCUMSTANCES WILL ANY DISCLOSURE OF ANY IDEA AND/OR SUGGESTION OR RELATED MATERIAL BY YOU TO ETH BE SUBJECT TO ANY OBLIGATION OF CONFIDENTIALITY OR EXPECTATION OF COMPENSATION. BY SUBMITTING ANY IDEA AND/OR SUGGESTION TO ETH OR ANY RELATED MATERIAL, YOU ARE WAIVING ANY AND ALL RIGHTS THAT YOU MAY HAVE IN THE IDEA AND/OR SUGGESTION OR ANY RELATED MATERIAL AND ARE REPRESENTING AND WARRANTING TO ETH THAT THE IDEA AND/OR SUGGESTION OR ANY RELATED MATERIAL ARE WHOLLY ORIGINAL WITH YOU, THAT NO ONE ELSE HAS ANY RIGHTS IN THE IDEA AND/OR SUGGESTION OR ANY RELATED MATERIAL AND THAT ETH IS FREE TO IMPLEMENT THE IDEA AND/OR SUGGESTION AND TO USE THE RELATED MATERIAL IF IT SO DESIRES, AS PROVIDED OR AS MODIFIED BY ETH, WITHOUT OBTAINING PERMISSION OR LICENCE FROM ANY THIRD PARTY.

10. General provisions
Any consent by ETH to, or waiver of, a breach of these terms of use, whether express or implied, will not constitute a consent to, or waiver of, any other, different or subsequent breach. You may not assign or transfer any rights or obligations under these terms of use. If any term or provision of these terms of use is held by a court of competent jurisdiction to be invalid, it will be severed and the remaining provisions shall remain in full force without being invalidated in any way. These terms of use are not intended to create a partnership, joint venture, or agency relationship between ETH any other person. These terms of use constitute the entire agreement between you and ETH relating to the matters contained herein and each updated version of these terms of use is deemed to supersede and replace this version in respect to your use or continuing use of the website and the Content after the updated version is posted on the website.

11. Further information
Any questions or comments regarding these terms of use, and notice of linking to this website, may be referred to: info@ethfloors.com. ETH will endeavour to reply to questions or comments made in good faith, but makes no undertaking to do so and will not be considered to have given its consent to any interpretation or waiver of these terms of use unless it does so expressly in writing addressed to the person claiming the benefit of such interpretation or waiver.

12. Images
Some images included on this site are Licensed Third Party Materials and are copyright protected. The downloading of any such material for other than personal use, including its reproduction, retransmission or republication of any kind is strictly prohibited.

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What our clients say
  • Dependable, reliable, professional and precise. I have worked with European Touch Hardwood for 15 years and these qualities are still in place today. whether they are installing a factory finished or an on-site finished hardwood flooring. Great people! Great floors!
    Glen Leitch G. Leitch Contracting, Coquitlam
  • VCG Builders has been using European Touch Hardwood Inc. for over 15 years. Their pricing is always competitive, their scheduling reliable, and their quality and commitment are superb.
    Gream Webb VCG Builders, Vancouver
  • I purchased flooring from ETH in September 2009 and again in November 2010. I appreciate the excellent advice, first class service, and the professional installation quality you provided. Thank you,
    Ian MacKinnon North Vancouver
  • European Touch did two flooring jobs for me in the past two years. On both occasions, they showed up on time, coordinated the different aspects of work, and were respectful of our house and privacy as we lived through both renovations. Renovating is always disruptive but the team at European Touch Hardwood made it much easier. The floors are great!
    Bruce Blasberg North Vancouver
  • We first retained the services of European Touch six years ago after having interviewed several hardwood flooring companies, and have since used them exclusively for our last three home renovations. We have found them to be exceptionally knowledgeable about their products. They provided competitive and accurate estimates, and offered full attention to detail and quality workmanship. The installations were completed by their own installers, on-time and with an excellent follow-up service. We would not hesitate to recommend the services of European Touch Hardwood.
    Michael van Blokland Yaletown-Vancouver
  • In 2008, I employed European Touch Hardwood Inc. to special order and install African Wenge flooring in my newly purchased condo. The high standard of the product and its subsequent expert installation exceeded my expectations. I would not hesitate to recommend European Hardwoods for their outstanding service, excellent standards, and attention to detail
    Margaret Horsman Vancouver
  • Why has ETH been my company of choice for various projects over the past ten years? Value for money. Extensive product knowledge. Exquisite installations. Quintessential professional service and work flow. Shopping for the floor in their stylish showroom is also a pleasure.
    Stan Baran Maple Ridge
  • European Touch supplied and installed a wide plank oak floor in our house. It was an outstanding and meticulous installation. The floor is a stand out feature in our contemporary renovated kitchen.
    Nick & Michelle Biggar Principal mcfarlane/green/biggar ARCHITECTURE+DESIGN, North Vancouver
  • A brief note of commendation to the Managers of ETH: we were well served by your Office Manager over 3 separate purchases covering the past 18 months. Your Estimator was gracious, competent and pleasure to work with. Finally, our staircase installer was magnificent! His pride in his work is commendable. The staircase he covered and finished is a feature in our home. Nice to do business with you!
    David Langmuir Vancouver
  • I wanted to thank you for the wonderful job you did on my old oak floor. Also, it was great to come home and find everything clean. I was expecting a lot of dust but this was not the case. The movers did a terrific job and they were kind enough to put padding on the dining room chairs and some other furniture; I should have done it myself. Thank you to you and the people who did my floors and moved my furniture.
    Karen Gibbons Surrey
  • We've engaged European Touch Hardwood Inc. on several properties going back 20 years, and every time the experience was fabulous. No surprises, no hassles. When they commit, they deliver. The quality of the flooring is only exceeded by their service. We wouldn't trust our floors to anyone else. You can pay more, just not get more!
    Steve Medicoff Calgary
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